Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Resolution Warranty

  • Each ticket that you submit to our customer support crew will be replied to within less than 1 hour. All general requests shall be responded to right away. Nonetheless, if the assistance question you have posted calls for aid from a capable administrator, we are going to send the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Expert Client Help Service

  • We offer you 24x7 client help and support via a turbo–fast ticket system included in your Control Panel. You’ll be able to e–mail us whenever you want about any of the packages that come pre–configured on your virtual server, such as the desired Linux OS version, the server administration panel and our in–house created Web Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • A detailed and regularly updated articles base is built into our custom–built Web Site Control Panel. It offers quick tips on how to perform all of the important site supervision duties. The Help area offers you thorough how–to articles and reviews and step by step video lessons. You can open the Help area by hitting the Help or Video buttons in the right part of each Control Panel section.