1 hour ticket response
Our team of technicians is committed to delivering prompt answers to all your questions. We’ll review your ticket the second it has been submitted and will respond with a solution to your problem within less than 1 hour after the client support ticket submission. In fact, our average ticket response time is 20 minutes.
A Premium Client Support Service
Each member of our customer support team has several years of experience in the Linux shared hosting niche and the majority of them have been with us for at least five years. They are all eager to reply to all your queries in the most competent manner possible.
An Easy–to–Navigate Help Center
In the Web Site Control Panel you can find an intuitive Help section where you can find quick hints on how to use our services. You can get the answers to your queries in our F.A.Q. library, see more tips in the web hosting account management articles or check out our how–to video tutorials.