Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour reaction warranty with all of our Linux shared hosting packages, which means each individual support inquiry you send is going to be reacted to in only an hour max. Our support team members have been taught to promptly overcome any case and to ensure that you get relevant information on any trouble that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time necessary. Our team of consultants will be online for you 24x7x365 to respond to all of your queries and to solve any trouble you might have. You will be able to send us a tech support ticket from the Sydney Web Web Site Control Panel or drop an e–mail at any time. Moreover, on working days, you could phone us or make use of the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • We have built–in a thorough education base into the Control Panel so as to receive convenient step by step instructions whenever you want. Each part of the Control Panel possesses its own contextual help area presenting a selection of how–to articles. We have also organized training videos to supply you with a more effective visual representation of just how to complete any presented task.