Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour reaction warranty with all of our Linux shared hosting packages, which means each individual support inquiry you send is going to be reacted to in only an hour max. Our support team members have been taught to promptly overcome any case and to ensure that you get relevant information on any trouble that you possibly have.
A Top–quality Support Service
Contact us at any time necessary. Our team of consultants will be online for you 24x7x365 to respond to all of your queries and to solve any trouble you might have. You will be able to send us a tech support ticket from the Sydney Web Host.com Web Site Control Panel or drop an e–mail at any time. Moreover, on working days, you could phone us or make use of the online chat service.
An Intuitive Help Section
We have built–in a thorough education base into the Control Panel so as to receive convenient step by step instructions whenever you want. Each part of the Control Panel possesses its own contextual help area presenting a selection of how–to articles. We have also organized training videos to supply you with a more effective visual representation of just how to complete any presented task.