Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Site Control Panel you’ll find an in–depth Help Center section offering tons of help articles and regularly asked questions. They are answered by our support team of practiced techs. Simply fill in your question and our smart system will give you the most suitable answer.

  • Top quality support service

  • How–To Videos

  • We have prepared a collection of how–to video tutorials that detailedly display how you can rectify a common problem related to your Linux shared hosting account. You will find the how–to video clips in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7 client support service and a 1–hour response guarantee. Our knowledgeable tech support engineers will be online 24/7/365 to reply to your inquiries and to troubleshoot any problem that you might face. Simply send a helpdesk ticket from the Help section and we’ll reply back to you without any delay at all.