A 99.9% Server Uptime
The chief advantage of constructing your very own shared hosting system is that you don’t have to be worried about compatibility issues – you set up a given set of software applications in such a manner as to be compatible with a given set of hardware components. The outcome is something way more steady and reliable, since there are fewer possible risks of failure. We have set up our cloud hosting system atop time–proven hardware components in addition to a seriously tweaked version of SELinux so as to create an extremely risk–free environment for all your web sites.
That’s the reason why, with all our Linux shared hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it is vital that you also set up your own network infrastructure. That’s the reason why we set up a custom–configured internal network in all our datacenter facilities. Relying on first–class Juniper routers and switches, our internal network allows for hyper–fast data transfer speeds and is completely redundant.
As a result, you can enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, no matter which hosting service you’ve picked.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are not delighted by our services, or if you think that they are insufficient, or if you decide that you should use a Linux VPS web hosting instead of a cloud hosting plan – you will receive your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain complete control of your domain names even when you terminate your hosting account with us.
24/7 Technical Support
If you have ever been forced to wait for hours to get an answer, you are aware of how irritating this can be, particularly when your site is at stake. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be here and they will respond to you within 1 hour. And the best thing is that their average response time is below 20 minutes!