Q: What exactly does website migration mean and what does it include?
A: When your present web hosting provider can no longer measure up to the requirements of your site, or if you suffer from constant network downtime, or if you have to wait for hours for the help desk support staff to reply to you, it may be a smart idea to change your hosting provider, i.e. to transfer all the files for your websites together with your databases from your present provider to your new provider. At Sydney Web Host.com, we understand that this can be hard & time–consuming. That is why we’ll perform all that for you at no cost!Our seasoned technical team members will transfer your website content from your current web hosting provider to us. Our techs have a lot of experience with web site migration and can handle anything – from an average WordPress blog or Joomla™ site, to an extremely elaborate, custom–made application.
Q: How much time will it take for my web site to be transferred over to your platform?
A: We strive to carry out all website migrations as fast as possible. Even so, we do not have a set time frame for website migrations. There are several variables that you have to take into consideration – the mere size of your site and the workload of our website migration staff, etc. We constantly try to accomplish each migration within 48 hours. With smaller sites, our staff usually manages to finish in under 24 hours.
Q: My personal privacy concerns me. What info do you need to have?
A: Yep. We’ll need the name of the website that you’d like us to transfer. We will also need a way to access your current web hosting account so that we can get the files associated with your site.
Q: My old hosting account has delicate info inside. How can I trust you?
Q: Will there be any downtime for my site?
A: Your site will work exactly like it did before with your previous web hosting provider. Once we have finished the transfer, your website will be configured to work on our hosting platform and we will ask you to preview it. If everything is functioning correctly, all you will need to do is update the NS resource records pertaining to your domain name. Your web site will be migrated to us without any downtime.
Q: Will my present hosting provider have to do anything?
A: No. We will never get in touch with your web hosting provider about anything at all. They won’t be aware of the website transfer either.
Q: Does it make a difference what platform my present provider is using?
A: Yeah. We support all conventional Linux–based web hosting platforms. We don’t support Windows–driven hosting platforms, as we don’t provide Windows web hosting services ourselves.In addition, we don’t support proprietary web site creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.